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UPS Says Domain Registration Firm Unable to Provide Access
An employee sorts packages at the 1. 5 million square-foot United Parcel Service Inc. Chicago Area Consolidation Hub in Hodgkins, Illinois.
An employee sorts packages at the 1. 5 million square-foot United Parcel Service Inc. Chicago Area Consolidation Hub in Hodgkins, Illinois. Photographer: Daniel Acker/Bloomberg
United Parcel Service Inc. (UPS), the world’s largest provider of package deliveries, said the company that handles its domain registration wasn’t able to provide access to its website for some customers.
“UPS. com has not been hacked, and no customer data has been compromised,” Susan Rosenberg, a spokeswoman for Atlanta- based UPS, said in an e-mailed statement yesterday. “A fix is in place, and we expect access to UPS. com to resume to impacted customers within a couple of hours. ”
Access to the websites of UPS, computer maker Acer Inc. (2353), online betting company BetFair Group Plc (BET) and publications including the Register was disrupted by a hack that redirected users to the home page of the attacker, ZDNet reported. The websites for Vodafone Group Plc (VOD) and National Geographic also were affected, according to Sophos Ltd. , a computer security provider.
Henry Wang, a spokesman for Taipei-based Acer, said he wasn’t aware of the situation. Representatives of Newbury, England-based Vodafone, London-based BetFair and the Washington- based National Geographic Society didn’t immediately respond to requests for comment that were made outside regular business hours.
Hackers changed so-called Domain Name System records without breaching the websites themselves, according to Sophos. Consequently, users were taken to a third-party website, the security company said.
“The DNS records of many websites, including those of the Register, were hijacked and redirected to a third-party webpage,” according to a statement by the Register, cited by Sophos. The Register’s website was not accessible for some users.
To contact the reporters on this story: Tom Giles in San Francisco at tgiles@bloomberg. net; Thomas Black in Monterrey, Mexico at tblack@bloomberg. net.
To contact the editor responsible for this story: Kevin Miller at kmiller@bloomberg. net
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